Property damage claims can be difficult, especially when insurance companies offer less money than what is needed to cover the damage. Public adjusters are here to help property owners get the full compensation they deserve. As experts in the field, public adjusters use specific strategies to ensure clients receive the best possible outcome. Here are 10 strategies that can help public adjusters maximize underpaid property claims.
1. Review the Insurance Policy Carefully
Understanding the details of the insurance policy is the first step toward success. Public adjusters should carefully review the client’s policy to check for coverage limits, exclusions, and special clauses. By knowing what is covered, an adjuster can make sure nothing is missed.
For example, some policies might cover extra living expenses if a home becomes uninhabitable, or offer business interruption coverage if a business is affected. Understanding these details can help increase the claim amount.
2. Document Everything Thoroughly
One of the most essential duties is to document the damage. Public adjusters should take clear photos, videos, and notes about all the damage to the property. This includes visible damage as well as hidden damage that might require professional inspection.
A detailed log of all communications with the insurance company and any contractors is also essential. This can help prove that the insurance company offered a lower payout than necessary.
3. Work with Experts
Sometimes, it’s necessary to bring in experts to assess the damage more accurately. Public adjusters should be willing to consult with engineers, contractors, or other specialists to get a true picture of the damage.
For example, if a home’s foundation is affected, hiring a structural engineer can help prove that the damage is worse than initially thought. These expert opinions provide strong evidence for a higher claim payout.
4. Prepare a Detailed Estimate
Public adjusters should always present a detailed, itemized estimate of the damage. This estimate should clearly list the cost for repairs, replacements, and any other necessary work. By providing a specific estimate, the insurance company can see the exact costs involved, which can make it harder for them to argue the claim.
The more detailed and organized the estimate, the better the chances of getting the full payout.
5. Challenge Low Offers
Insurance companies may start by offering a settlement lower than what’s needed to cover the damage. Expert public adjusters know how to challenge these lowball offers by presenting clear evidence—like photos, expert evaluations, and detailed estimates—to show the insurance company that the original offer is not enough.
Sometimes, this might mean negotiating directly with the insurance adjuster or escalating the issue if necessary. Public adjusters can also take the claim to court or arbitration if the dispute continues.
6. Look for Additional Coverage Options
Many insurance policies include additional coverage options, such as flood, earthquake, or hurricane protection. These extra coverages may not be obvious, but they can be crucial in securing additional compensation.
Public adjusters are skilled at identifying these endorsements or riders and making sure they’re used to their client’s advantage. For example, if a flood caused property damage, but the main policy doesn’t cover it, there may still be additional flood coverage that applies.
7. Stay Informed About Industry Changes
The property insurance industry is always changing. New building materials, pricing trends, and repair methods are regularly introduced. Public adjusters need to stay updated on these changes to make sure their damage assessments are accurate and reflect current costs.
By staying informed, adjusters can ensure that they are not undervaluing the damages in their estimate and that they are up to date with the latest industry standards.
8. Use Technology to Your Advantage
Technology is an essential tool for public adjusters. Using tools like drones, moisture detection devices, and software for detailed estimates can make the process faster and more accurate.
For example, drones can capture aerial images of a large property, while moisture detection tools can help uncover hidden water damage. This kind of technology provides clear, accurate evidence that supports the claim and makes it harder for insurance companies to dispute.
9. Be Aware of Deadlines and Claims Process
Public adjusters must have a clear understanding of the insurance claims process, including all deadlines and requirements. Missing a deadline or forgetting to submit necessary documents can lead to a denied or reduced claim.
By staying on top of the timeline and making sure all forms and information are submitted on time, public adjusters can avoid these issues and keep the claim process on track.
10. Build Professional Relationships with Insurance Adjusters
While public adjusters advocate for their clients, it’s also important to maintain a professional relationship with the insurance company’s adjusters. A respectful and cooperative approach can help the claims process go more smoothly and encourage faster resolutions.
Being professional doesn’t mean backing down, but rather establishing trust and communication that can help solve disputes more efficiently.
Conclusion
Maximizing underpaid property claims takes expertise, patience, and strategic planning. Public adjusters who carefully review insurance policies, document damage thoroughly, work with experts, and challenge low offers can ensure that their clients receive the compensation they deserve. By using these 10 strategies, public adjusters can significantly improve the chances of a successful outcome.
If you’re dealing with an underpaid claim, reaching out to expert public adjusters can help you navigate the process and ensure you get the full compensation you deserve.
