When Quickbooks on a user’s computer are unable to connect with another computer in the network which is hosting the company file. In this case the code Quickbook error h505 displayed. This error means there are technical glitches into the network system. That is to break off connection between various workstations into the network.
The Reasons that indicate Quickbook error h505.
- Quickbooks Desktop don’t have their latest installed updates.
- Corrupt network data file (DN).
- Incorrect hosting setup of Quickbooks Desktop.
- Window firewall or third party firewall is interrupting between computers in the network.
How to fix Quickbooks error h505.
- Update Quickbooks Desktop with latest release.
(1) Open the Quickbooks Desktop from the help option, then tab About Quickbooks.
(2) From the update Quickbooks window, click on Update now.
(3) Ensure to check mark the new feature, Maintenance release and reset update checkbox.
(4) Tab on the get update option
(5) Reboot Quickbooks if it is ready to install updates then simply click to install now.
(6) If updates are installed then restart your computer and try to open the company file again
- Create a new company file folder.
(1) Go to the company file folder on the computer that is hosting the company file.
(2) Create a new folder on your Desktop and paste the company file into this.
(3) Right Click on the folder and open properties.
(4) In the share tab select advance sharing.
(5) Check-mark share this folder and click to the permissions.
(6) Select the full control check-box for everyone group then click apply and ok.
(7) Click apply and okay again and now try to open the company file from the workstation.
- Set up proper hosting on the computer.
(1) Once your Workstation opens Quickbooks from under the file tab click stop hosting multi user configuration under utility.
(2) Now on your server that company files, open Quickbooks and select host multi user configuration under the files – utilities.
(3) Reboot both server and the workstation and again try to open the company file.
- Check the workstation that can communicate with the file hosting server.
(1) Go to the control panel and select network and sharing center options.
(2) Click on the changed advanced sharing setting option and ensure the turn on network discovery option is selected under the Network discovery and file printer sharing area.
(3) Press window + R to get the program run program on the display.
(4) Type CMD and press enter or click ok to run the command prompt.
(5) Once you see black screen on your display type Ipconfig/all command and run it by pressing Enter.
(6) Take note of a server name and close the command prompt.
- Configure the window’s firewall settings.
Press Window + R and then type control panel.
Press Enter key and search Window Firewall.
Click the allow an app through windows firewall options.
Click the change setting.
Check the box under the public list for Quickbooks.
If you don’t get Quickbooks from the list then click to allow another app option.
Click OK and select public option for the application
Click OK then try to open the company file once again on the workstation.
Hopefully now your Quickbooks error h505 will be resolved.
Conclusion
In conclusion, the Quickbooks error H505 can be frustrating, but it is not insurmountable. By following the steps outlined in this article, you can troubleshoot and resolve this issue quickly and get back to using Quickbooks without any interruptions. If you continue to experience the error after trying these fixes, consider reaching out to Quickbooks support for further assistance.
