Reserving a seat To book a seat with Singapore Airlines, passengers must include exact details about their passenger like the name on the ticket. If you have misspelling, wrong or incomplete name on your flight booking with Singapore Airlines reservation, then you will think about how to correct the name on your airline ticket reservation. At that time, checking the rules for corrections on names will help.
The information submitted by the travelers should match with their identification and the travel guidelines. Yet, correcting spelling mistakes is not the same as transferring your ticket to another person or changing a passenger name altogether. Depending on your ticket conditions, channel of reservation route and reasons, there are several options that might be open to you.
This Blog provides you with all necessary information about Singapore Airlines Name change , how to request a correction, possible required documents, and what to know before boarding.
1. Understand Singapore Airlines Name Change Policy
Prior to applying for name change, one must know the difference between a name correction and passenger name change.
Name correction refers to the correction of a small mistake in the existing name of the passenger. This includes spelling errors in the name of the passenger, typing mistakes, and differences in names in the booking as well as the passenger’s identification document.
A complete name change refers to the replacement of the originally named passenger with another person. Airline tickets are normally non-transferable, hence you should not make the assumption that you will give the airline ticket to another person through the name change.
Singapore Airlines will evaluate the request based on the conditions and circumstances under which the ticket was issued. Some changes might be difficult to make and require certain documentation as well as the help of the airline or the travel agency.
Review your ticket and then contact Singapore Airlines.
2. How Do I Change My Name on Singapore Airlines Online?
In case you have found out that there is a mistake in the passenger’s data, you may start your search at the Singapore Airlines’ official website.
Here is how you should proceed:
Go to the website of Singapore Airlines.
Click on the Manage Booking tab.
Enter your booking code and last name of the passenger.
Find your booking and look through the passenger information.
See if the content can be modified on the site.
If a change cannot be made online, then please contact Singapore Airlines and we will advise.
Provide the full name as in your passport, or other travel document.
Supply any necessary documents.
Confirm if the airline has corrected the mistake and if you need a new ticket.
Additionally, you cannot update the passenger names in the mentioned website.
3. Can I Correct a Spelling Mistake on a Singapore Airlines Ticket?
Yes, a minor typo might be considered a change but if it is allowed it will be subject to airline policies as well as your reservation information.
You could see that the spelling of the last name was incorrect at the time of making the reservation.
Booking reference number
Passenger name listed on the ticket
Corrected name according to the passport or another acceptable form of identification
Details of your flight and date of departure
Additional documentation if required
Contact Singapore Airlines and describe the correction that you require accurately.And this will help the representative to take the right action.
Do not presume that all spelling corrections are permitted and are free of charge. Inquire if a fee for correction applies or if your reservation necessitates a new ticket.
It would be wise to consider the revised routing carefully.
4. Can I Change My First Name or Last Name on Singapore Airlines?
Any request that contains a first or last name will have to undergo more scrutiny, especially when the change is not just a simple typo.
This can be done by the traveler making the changes legally, or the traveler realizing a discrepancy between the reservation and his/her passport. For these cases, contact the Singapore Airlines and let them know why there was the need for a change. They might ask for certain documentation for this purpose.
Depending on the situation, appropriate documents may include a new passport, a document about name change, or other legal documents. Singapore Airlines will determine what documentation is needed in a particular case.
If your tickets were bought through a travel agency, contact the agency too. They may need to cooperate with Singapore Airlines and make an alteration or issue a new ticket.
Keep in mind that having undergone a legal name change does not necessarily mean that all your tickets will be easily changed. Make sure to learn about the process before your trip date.
5. How to Change a Name on Singapore Airlines by Phone
Getting in touch with the airline’s customer service is a helpful step to take if the web site is unable to help change passenger information.
First of all, you will have to locate the correct phone number for Singapore Airlines’ official site for your particular country/region of residence. This ensures that you are contacting the airline or its legitimate representatives.
When preparing for the call, have your booking information, tickets, identification documents, and your travel date at hand.
Make sure you mention what type of correction you need – whether it is just fixing the spelling error, changing the legal name, or something else regarding passenger information. Inquire what documents you will have to provide and whether your request can be done within the terms of your ticket.
Also, ask the following questions:
Is this type of correction allowed?
Is there any charge for this kind of correction?
Will your ticket have to be reissued?
How long will this process take?
Will your corrected information be reflected on your itinerary?
In case they give you the affirmative answer, make sure you get it in writing. If your reservation document still bears the wrong name, you cannot accept their oral response.
6. Can I Change My Name on Singapore Airlines Through a Travel Agent?
If the booking was made through a travel agency or online travel site, then the agency may have to handle the correction.
The initial booking agent will assess your booking and will advise on whether it is authorized to make the change or will need to liaise with Singapore Airlines to do it.
Contact the customer service department of the agency first and give your booking details along with the error description. Find out if the agency will require a copy of your passport or any other documents.
Before you pay the service charge, get the details of the cost involved which may include service charge by the agency, charge from the airline, and if there is one, ticket re-issue charge.
However, if the agency fails to make the correction for you, then contact Singapore Airlines to find out what is possible. But some bookings may need to be handled by the original seller only.
Remember that the passenger details should always be confirmed before traveling.
7. What Documents Are Required for a Name Correction?
The following documents would be required depending on the correction required by the airline.
In case of spelling error, information may be required from the passenger’s booking and identification documents. In case of major name changes, the airline may require additional documentation.
Some examples of the documents required are as follows:
Valid passport or acceptable identification document
The e-ticket or booking confirmation letter of the passenger
In case of marriage, a marriage certificate
Name change certificate in case of a name change
Additional documents requested by the airline
The above list is an example of documents and not a list of required documents.
It is advisable to contact the airline before submitting any documents.
Please make sure that the name on the booking is correct according to the destination entry requirements.
Conclusion
Modifying the name on Singapore Airlines tickets is done based on three types of modifications, such as changing the name due to a mistake, changing the name in case of a legal name change, and modifying the name in relation to other passenger information. Different procedures apply here, and the decision will depend on the regulations of the airline.
First of all try checking your ticket on the official website of the airline. In case the name cannot be changed there, call the airline or the travel agency who sold the ticket for you and be prepared to provide booking information and identification documents.
Read Also: How to Change Name on Singapore Airlines?
